Sessions

See the Agenda page for an overview of the tracks. As sessions are accepted and the speakers confirm, they will be visible here.

  • Build A Customer Obsessed Account Team

    This session will show you how to optimize your customer facing account teams by leveraging Microsoft Teams. We will cover how to design, launch, and operate your Team. We will discuss adoption techniques and cover tips and tricks such as how to increase transparency, create a single view of current activity and easily locate relevant reference data.

    • 101 sessions – tips, tricks, feature overview, training, customer stories, etc.
    • Intermediate
  • CIE: Enabling Real-time Collaboration for Cross-functional Teams (Session 1)

    How do you bring various stakeholders together across multiple teams to achieve your goal? Do you wish you could reduce the number of meetings or e-mails while still being able to solicit feedback, keep everyone informed, and get consensus? Explore how to use chat, share files, meet, and work with other business applications to effectively engage others.

    • Customer Immersion Experience (CIE)
    • Intermediate
  • CIE: Enabling Real-time Collaboration for Cross-functional Teams (Session 2)

    How do you bring various stakeholders together across multiple teams to achieve your goal? Do you wish you could reduce the number of meetings or e-mails while still being able to solicit feedback, keep everyone informed, and get consensus? Explore how to use chat, share files, meet, and work with other business applications to effectively engage others.

    • Customer Immersion Experience (CIE)
    • Intermediate
  • CIE: Seamless Collaboration with Microsoft Teams (Session 1)

    Are you still sending an e-mail with an attachment to your teammates when you want to collaborate on a file? With Microsoft 365 tools for teamwork, you can seamlessly collaborate on files with your team members. Explore how you can avoid sinkholes and increase productivity using Microsoft Teams.

    • Customer Immersion Experience (CIE)
    • Intermediate
  • CIE: Seamless Collaboration with Microsoft Teams (Session 2)

    Are you still sending an e-mail with an attachment to your teammates when you want to collaborate on a file? With Microsoft 365 tools for teamwork, you can seamlessly collaborate on files with your team members. Explore how you can avoid sinkholes and increase productivity using Microsoft Teams.

    • Customer Immersion Experience (CIE)
    • Intermediate
  • Create an Alexa Skill that dictates Posts from a Team conversation

    Technologies Utilized:

    .NET Core 3.1
    C# MVC
    Microsoft Graph
    Visual Studio 2019
    Azure Websites

    Intermediate: Learn how to create an Alexa Skill without using any code and see how easy it can be to create, debug and deploy a .NET Core web application to Azure.

    Advanced: Get your first look at some new tools and code libraries while discovering ways to quickly implement custom solutions in an Office 365 / Teams environment.

    Expert: Follow through the entire SDLC as we create a scalable, production-ready application that utilizes many of the latest offerings from Microsoft.

    All skill levels are welcome!

    • Developer – bots, tabs, connectors, Power Platform, etc.
    • All
  • Developing a High-Performance Management Team

    LAY THE FOUNDATION FOR SUSTAINABLE BUSINESS SUCCESS

    Overview
    Today’s organizations require high performing leadership teams. Advances in technology are disrupting the market, globalization is forcing a new approach of working, and the teams of the future will experience greater levels of diversity.

    Most senior management teams have a clear understanding of where they want to take their businesses and what the external factors are that will challenge them. The same cannot always be said, however, about their view of the internal workings of their companies – specifically the culture, communication, and leadership practices. How does your senior team stack up?

    Senior leadership teams that communicate effectively and find common goals, drive companies to be more successful. Those that don’t, end up with dysfunctional practice areas and sub-par performance. Investing time in understanding your strengths and challenges, then in a strategy that every area of your business can get behind, leads to business-altering benefits.

    In this session, attendees will:

     Explore the most important elements of a successful team.
     Learn how successful leaders use a team charter to define their proven formula for success.
     Identify barriers to team success and how to overcome them.
     Learn about an approach to rapidly increase team focus, alignment, and accountability to results

    • Soft skills – culture, strategy, business value, adoption, etc.
    • Advanced
  • Everyday governance and etiquette in Microsoft Teams

    Microsoft Teams is still new to a lot of people. The best ways to work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

    • 101 sessions – tips, tricks, feature overview, training, customer stories, etc.
    • All
  • How to get the most out of Teams and get your Users to Adopt

    Teams is often rolled out in order to get rid of another product like Slack or Skype, but Teams shouldn’t just replace another App, it should replace the way you work. We are going to walk through how to use Teams to track, collaborate on, and complete your highest priorities. If Teams is not solving a problem for you, you aren’t using it correctly, we’ll discuss the pain points that Teams thrives in solving. Finally, we are going to talk about User Adoption, and how to get over the hump from using teams in pockets, to thriving across your entire company.

    • Soft skills – culture, strategy, business value, adoption, etc.
    • Intermediate
  • KEYNOTE: The Future of Teamwork is Here

    Learn about the latest Microsoft Teams news, roadmap, strategy, and announcements since Microsoft Ignite and receive practical tips, resources, and lessons learned for driving sustained usage and adoption within your organization.

    • Leveraging Teams for More Effective Project Management

      Microsoft Teams can help Project Managers communicate more effectively and to help keep things on track! We’ll cover integration of Chat, Planner, Documentation and Meeting Management

      • 101 sessions – tips, tricks, feature overview, training, customer stories, etc.
      • Intermediate
    • Lights! Camera! Broadcast!

      At Staples, we heavily use the broadcast feature of Skype for Business. Recently we have started using Live! Broadcast through teams. Here are the lesson learned, what to expect, and the best practices we have found to have a quality broadcast.

      • 101 sessions – tips, tricks, feature overview, training, customer stories, etc.
      • All
    • Low-Code Cloud App Development and App Modernization

      Many organizations are innovating at a faster pace by building new business apps or modernizing legacy apps using low code platforms like Teams and Power Platform. In this session, learn how Teams Apps and Power Apps can work together and consume Azure developer and data services like Azure Functions, SQL Server, Cognitive Services, and more. Discover how organizations can save developers time while increasing business agility using low-code cloud solutions backed by Azure.

      • Developer – bots, tabs, connectors, Power Platform, etc.
      • Advanced
    • M365 Security and Compliance for Teams Data

      The information shared within Teams is potentially some of the most sensitive in your entire organization. It’s where your colleagues create and share proprietary work on product, financials and customer data, and legal and HR departments are increasingly using it to handle regulated information. The risk of accidentally sharing the wrong file or exposing sensitive information in Teams is already high and will only increase as adoption grows.
      It’s therefore important to learn about the supporting Microsoft technologies that add layers of security and compliance to Teams in order to protect your organization from an accidental or malicious data breach. Discover how MCAS, MIP and Azure AD Conditional Access can combine to form a formidable defense against data breaches within Teams.

      • IT Pro – governance, management, administration, migration, security, compliance, etc.
      • Expert
    • Maximizing your interpersonal charm via technology to build team trust

      Remote work and distributed teams are now the norm making tools like Microsoft Teams the virtual watercoolers of today’s distributed workforce. While Teams provides the technical bridge, its still necessary to gain the people-to-people (p2p) skills to create positive camaraderie, build trust and establish long term meaningful colleague relationships with your remote team members. Participants in this session will learn techniques for using technology to create vibrant team cultures, building trusted, helpful colleague relationships and more effective collaboration skills.

      • Soft skills – culture, strategy, business value, adoption, etc.
      • All
    • Microsoft Teams as WorkOS

      Demonstration of configuration and customization opportunities to make Teams the one place for work, including Team Request and Templating, Advanced Search, Bots, “Landing Page” and how to create a fluid experience crossing the multiple M365 products (SharePoint, Teams, Yammer, PowerApps, Flow..).

      • Developer – bots, tabs, connectors, Power Platform, etc.
      • Advanced
    • Microsoft Teams Public and Private Channels

      This session will provide you with the fundamentals of Microsoft Teams and Channels. Teams are a collection of people, content, and tools surrounding different projects and outcomes within an organization. They can be public or private, come and learn the differences between them and how you can expand your tabs with apps to make them work for you.

      • IT Pro – governance, management, administration, migration, security, compliance, etc.
      • Intermediate
    • Microsoft Teams, Office 365 Groups, SharePoint, Yammer…What Should I Use, and When?

      For today’s fast-paced, mobile-driven, and globally dispersed workplace, Microsoft offers tons of great ways to effectively communicate and collaborate. But which tools are right for your organisation?

      Solutions like Microsoft Teams, Office 365 Groups, Yammer, Skype for Business, SharePoint, OneDrive for Business, PowerApps, and Microsoft Flow all offer something unique to your business.

      In this interactive session, you will gain practical guidance on finding the right tools to facilitate efficient communications and collaboration both inside and outside the walls of your organisation.

      You’ll also learn how to drive adoption and keep your chosen solution under control. Learn from Arriva Sweden and get ready to walk away with the ability to chart a productive and pragmatic collaboration approach that delivers immediate and lasting value to your modern workplace.

      • 101 sessions – tips, tricks, feature overview, training, customer stories, etc.
      • Intermediate
    • Modern Teamwork – Transforming the Way you Work Using Teams

      Ever feel disconnected as you attempt to collaborate with colleagues? Not anymore! Let’s discover how you can bring it all together in one workspace known as Microsoft Teams

      • 101 sessions – tips, tricks, feature overview, training, customer stories, etc.
      • All
    • Preparing for Project Cortex and Teams

      Don’t let knowledge walk out the door. We’ll walk through the new Project Cortex and how knowledge capture should be part of your knowledge management and Intellectual property strategy.

      • Soft skills – culture, strategy, business value, adoption, etc.
      • Intermediate
    • Rolling out Microsoft Teams in an Enterprise

      Most Office 365 customers increasingly consider Microsoft Teams a must-have. For IT, this presents both a rare opportunity and a challenge. They’re tasked with deploying Microsoft Teams, a new innovative collaboration product, across the enterprise. A deployment on this scale may not have been seen since Outlook arrived. Yet, IT professionals now scramble to find the best way to successfully roll out Microsoft Teams and sustain it. Join this session for recommendations on how to successfully deploy Microsoft Teams across your organization

      • IT Pro – governance, management, administration, migration, security, compliance, etc.
      • Intermediate
    • Show me the money, Teams!

      Many managers consider an investment in Teams to be a flying leap — something to which they agree based on high-level budgets, hoped-for savings, or hearsay. Medtronic learned that it is actually possible to credibly estimate the avoidable costs of our collaboration chaos —of our multiple tools for web meetings, content spread across multiple stores and platforms, and the re-work from our not being able to find content. This session is about quantifying returns from improving collaboration. You will learn how to justify your investments in Office 365 and Teams based your own user scenarios. You’ll get strategies for modeling in a pragmatic way, and get adherents to your Teams deployment roadmap.

      • Soft skills – culture, strategy, business value, adoption, etc.
      • All
    • Slack to Teams…Yes you can, we did!

      This session will cover a real world example migration of moving 1000’s of users with 1000’s of Slack channels to Teams. The migration included a large number of custom bots and applications integrated with Slack. We will cover the methodology, the custom extensions built to replicate missing functionality, API’s used, as well as some lessons learned along the way and things your Slack users will gripe about so you can be prepared.

      • IT Pro – governance, management, administration, migration, security, compliance, etc.
      • All
    • Teams + Power Platform + SharePoint: Streamline business operations with a OneMicrosoft architecture

      The goal of the session is to demonstrate how simple it can be to connect Microsoft Teams, Power Platform and SharePoint to build comprehensive and flexible business solutions. It will explain the service architecture and demonstrate options available to makers and developers when using Teams, Power Platform and SharePoint as core components of their custom solution architecture.

      The session will center around an organization notification solution. This solution combines Teams, a Power App, SharePoint (including SPFx) and Power Automate to facilitate the management and delivery of these notifications. We will explore the connectivity between these services and the options makers and developers have for making them accessible to users wherever they may be working.

      • Developer – bots, tabs, connectors, Power Platform, etc.
      • Advanced
    • Teams Applications: The Art of the Possible

      Everybody knows that Teams is a great collaboration tool, however many people don’t realize that Teams is also a powerful development platform. By supplimenting Teams’ built-in features with your own, you can build powerful collaborative applications and bring existing cloud applications under Teams’ “single pane of glass”.

      In this demo-filled session, you’ll learn the architecture behind Teams, and see what kinds of solutions are possible and how they bring business value. We’ll explore low-code/no-code solutions as well as fully coded ones, and discuss reuse opportunties to bring everything from a SharePoint page to an Azure Bot into Teams. Don’t miss this opportunity to learn what’s possible using Teams as an application platform!

      • Developer – bots, tabs, connectors, Power Platform, etc.
      • Intermediate
    • Teams Enablement

      SkyTerra Technologies will walk the client through the reason to enable MS Teams and how to securely configure all Teams and Channels, with all NEW Teams features.

      • IT Pro – governance, management, administration, migration, security, compliance, etc.
      • Expert
    • Teams Governance Blueprint & Ongoing Improvement

      In this session we will look at a specific methodology and project plan with tasks to implement Microsoft Teams with a deliberate and defined process for governance and guidance. Success is delivered AFTER the plan is rolled out, so we will spend time on how to create and follow an ongoing blueprint to ensure your platform doesn’t go stale or spread out of control.

      Technologies discussed and used will be: Microsoft Teams, Project Online, SharePoint Online.

      • IT Pro – governance, management, administration, migration, security, compliance, etc.
      • Intermediate
    • Teams Organizational Change Management

      Driving OCM in the modern workplace and

      • 101 sessions – tips, tricks, feature overview, training, customer stories, etc.
      • All
    • Teams Security and Compliance

      Overview of Teams Security and Compliance, what’s new/coming, demos. Can get more specific or focused if necessary.

      • IT Pro – governance, management, administration, migration, security, compliance, etc.
      • Intermediate
    • The Business Value of Proximity Aware Firstline Worker Teams Enabled by People-centric IoT

      Learn about the business value of contextually-aware IoT firstline worker Teams solutions powered by proximity enabled by minimal infrastructure indoor location services. Observe a live demo of spatial intelligence that models the relationships and interactions between people and places using Teams as the collaboration hub. The session will conclude with guidance on how to build reusable, highly scalable, spatially aware Teams experiences that link people-centric data across the physical and digital world to create tremendous business value.

      • Developer – bots, tabs, connectors, Power Platform, etc.
      • All
    • Unleash The Power of Intelligent Collaboration With Microsoft Teams

      In this session you will gain practical insight into the Teams roadmap and best practices through SoftwareONE’s rich experience gained through hundreds of deployments. Learn how Teams can best meet your unique organizational needs and understand all workloads, including Enterprise Voice, along with tips and tricks for driving high user satisfaction and adoption.

      • IT Pro – governance, management, administration, migration, security, compliance, etc.
      • Intermediate
    • Use Case: Using Teams & O365 for day-to-day account management

      While the technology of Teams is certainly powerful, when it comes to driving adoption across an organization or enterprise, it takes solid, relatable use cases using real-world scenarios to drive home just how impactful Teams can really be!

      Learn how a Technical Account Manager (TAM) inside of Microsoft uses Teams to bring together the power of Office 365 (Teams, SharePoint, Power Automate, Planner, and Yammer) and manage their day to day efforts across numerous different customer accounts.

      • Soft skills – culture, strategy, business value, adoption, etc.
      • Intermediate
    • Welcome to the Virtual Assistant Template + Teams

      Retail, HR, Tech Support, Financial…. Need a professional chat bot for your customers and/or users, but don’t know where to start? Start here. In this session, you’ll be introduced to the Virtual Assistant Template, a Microsoft OSS project that enables you to kick-start an Azure Bot Framework-based ChatBot in minutes. Turn-key, Azure cloud-native, powered by Azure Cognitive Services, with full Azure DevOps support baked in. We’ll spin up, build, test, deploy, and examine an original specimen instance in C# and .NET Core, with Visual Studio 2019 during this demo heavy session. We’ll even look at integrating with Teams.
      Join professional bot builder Jim Wilcox, The Granite State Hacker, to give your growing bot the head-start it deserves.

      • Developer – bots, tabs, connectors, Power Platform, etc.
      • Intermediate
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